Your Assistance, Our #1 Priority

At Guest SAV, we support travelers, tenants, and guests at every step of their stay or property experience.
Our multilingual team (French, English, Spanish) is available 24/7 via phone call, instant messaging, or email to handle emergencies and resolve support requests—fast.

Discover our 3 flagship plans, built to match every situation—whether you need help right now or a full-service setup.

Contact us
Immediate troubleshooting for access issues (code, key, jammed lockbox)
Help with minor breakdowns (appliances, Wi-Fi, heating, air conditioning)
Clear answers to your questions about the home or your stay
Multilingual assistance included
End-to-end follow-up until the issue is resolved

€9.99 / call

Pay-Per-Request Support

Unlimited 24/7 support—without counting calls

Need help right now?
Our pay-per-request option connects you directly with a Guest SAV agent—ready to solve your problem in real time.

Fix it now

A simple, effective way to delegate emergencies with total peace of mind.

Resolve my emergency

A simple and effective solution for delegating emergency management.

17,99 € / mois

€29.99 / month

Monthly subscription

Unlimited 24/7 support—without counting calls

Perfect for frequent travelers, long-term tenants, or hosts who want to offer a premium experience.
With this membership, you get unlimited access to our 24/7 support—no limits on calls or messages.

Subscribe now

A simple, effective way to delegate emergencies with total peace of mind.

Suscribe now

A simple and effective solution for delegating emergency management.

Unlimited support via phone, chat, or email
Priority handling with reduced wait times
Personalized follow-up with a dedicated advisor
Monthly summary report of resolved requests
Multilingual support included
Ligne d’assistance 24/7 dédiée à vos voyageurs
Prise en charge complète des urgences techniques à distance
Gestion des demandes multilingues
Rapports d’incidents détaillés envoyés après chaque intervention
Coordination avec vos prestataires locaux en cas de déplacement nécessaire
Suivi mensuel et statistiques de performance

Custom Quote

Owner / Property Manager Pack

For hosts and short-term rental managers

Managing multiple properties? Simplify operations by handing your guest support over to our dedicated team.

Request a quote

We tailor the service to your number of listings and your operational needs.

Our Contact Channels

No matter the time or situation, we’re here:

  • Direct call – Immediate 24/7 support
  • Instant message – Fast response
  • Email – Tracked follow-up and detailed reporting

Because great service starts with real listening and consistent presence.

  • Instant assistance
  • Monthly subscription
  • Per-call pricing
  • Technical support
  • Owner packages
  • Customer satisfaction

Discover Guest SAV

Curious to see how Guest SAV works? Schedule a no-obligation intro call.

Contact us

FAQ

Your choice: pay per call or an unlimited subscription.

Access issues, technical problems, information about your stay.

Yes, our packages are flexible and can be tailored to your business.

Yes. We offer multi-unit listings tailored to property managers and concierge services. Each unit has its own technical specifications and detailed instructions.

Yes, every call or WhatsApp conversation is the subject of a clear incident report, sent by email with a summary of the situation and the solution provided.

Join the hosts who chose peace of mind

Hundreds of owners already trust Guest SAV to simplify managing their rentals.

Try it today