1. Purpose
These General Terms and Conditions of Sale (“Terms”) govern the contractual relationship between GUEST SAV LLC, a company registered in the State of Missouri (USA), and any customer making a purchase or subscription on the website www.guestsav.com
2. Services Offered
Guest SAV provides 24/7 assistance and concierge services for travelers and short-term rental owners, including:
- Pay-per-call assistance (€9.99 / call)
- Unlimited monthly subscription (€29.99 / month)
- Owner Pack (price upon request / quote)
Prices are listed in euros and may be changed at any time without prior notice.
3. Orders and Payment
Any order placed on the website implies full acceptance of these Terms. Payments are securely processed via Stripe, and the service starts as soon as the transaction is confirmed. No banking or card data is stored on the website.
4. Right of Withdrawal
In accordance with regulations applicable to digital services, the right of withdrawal does not apply once the service has begun with the customer’s consent.
5. Refunds
A refund may be granted only if the service was not delivered or in the event of a clear error on our part. Refunds are processed within 7 to 14 business days using the same payment method used for the purchase.
6. Liability
GUEST SAV LLC cannot be held liable for service interruptions or errors resulting from improper use of the website. The customer acknowledges that the services provided are assistance services and do not constitute an obligation to achieve a specific result.
7. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Missouri (USA). Any dispute will be submitted to the competent courts of that State.