{"id":180,"date":"2025-10-26T18:37:45","date_gmt":"2025-10-26T18:37:45","guid":{"rendered":"https:\/\/www.guestsav.com\/?page_id=180"},"modified":"2025-10-27T08:23:39","modified_gmt":"2025-10-27T08:23:39","slug":"conditions-generales-de-vente-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/www.guestsav.com\/en\/conditions-generales-de-vente-et-de-remboursement\/","title":{"rendered":"Terms and Conditions of Sale and Refunds"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>1. Purpose<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">These General Terms and Conditions of Sale (\u201cTerms\u201d) govern the contractual relationship between GUEST SAV LLC, a company registered in the State of Missouri (USA), and any customer making a purchase or subscription on the website www.guestsav.com<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Services Offered<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Guest SAV provides 24\/7 assistance and concierge services for travelers and short-term rental owners, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pay-per-call assistance (\u20ac9.99 \/ call)<\/li>\n\n\n\n<li>Unlimited monthly subscription (\u20ac29.99 \/ month)<\/li>\n\n\n\n<li>Owner Pack (price upon request \/ quote)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Prices are listed in euros and may be changed at any time without prior notice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Orders and Payment<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Any order placed on the website implies full acceptance of these Terms.\nPayments are securely processed via Stripe, and the service starts as soon as the transaction is confirmed.\nNo banking or card data is stored on the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Right of Withdrawal<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with regulations applicable to digital services, the right of withdrawal does not apply once the service has begun with the customer\u2019s consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Refunds<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">A refund may be granted only if the service was not delivered or in the event of a clear error on our part.\nRefunds are processed within 7 to 14 business days using the same payment method used for the purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Liability<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">GUEST SAV LLC cannot be held liable for service interruptions or errors resulting from improper use of the website.\nThe customer acknowledges that the services provided are assistance services and do not constitute an obligation to achieve a specific result.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Governing Law and Jurisdiction<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">These Terms are governed by the laws of the State of Missouri (USA).\nAny dispute will be submitted to the competent courts of that State.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre GUEST SAV LLC, soci\u00e9t\u00e9 enregistr\u00e9e dans l\u2019\u00c9tat du Missouri (USA), et tout client effectuant un achat ou une souscription sur le site www.guestsav.com. 2. Prestations propos\u00e9es Guest SAV propose des services d\u2019assistance et de conciergerie 24\/7 pour les voyageurs et propri\u00e9taires&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-180","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/pages\/180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/comments?post=180"}],"version-history":[{"count":3,"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/pages\/180\/revisions"}],"predecessor-version":[{"id":253,"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/pages\/180\/revisions\/253"}],"wp:attachment":[{"href":"https:\/\/www.guestsav.com\/en\/wp-json\/wp\/v2\/media?parent=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}